Our contact details 

Name: Head of Customer Services, Tartan2CV

Address:  The Bothy, Dalnair Farm, Gartness, Balfron Station, Glasgow G63 0NJ

Phone Number: +44 (0)1360 551146

E-mail:  customerservices@tartan2cv.com

The type of personal information we collect 

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

You have purchased something from us

You have made an enquiry to us or commented on our website

We also receive personal information indirectly, from our payment services provider PayPal, for the purposes of fulfilling the goods you purchased.  We do not hold or have any access to your payment information.

We use the information that you have given us in order to deliver the goods you purchased and to communicate with you.

We do not share this information with any third parties.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information is:

(a) We have a contractual obligation to process your order for goods purchased and to deliver them to you.

How we store your personal information 

Your information is stored on secure servers provided by our web hosting and payment processing providers. 

We keep personal information such as your name, address and email in relation to purchases for up to 6 years or for as long as is required by you, for reasons such as sending you company newletters by email. 

We will then dispose of your information by deleting the data held on the secure servers.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – you have the right to ask us for copies of your personal information. 

Your right to rectification – you have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure – you have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing – you have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing – you have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – you have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us using the details above if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us using our contact details above.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address is:            

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Cookie policy

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences.

You can at any time change or withdraw your consent from the Cookie Declaration on our website

Your consent applies to the following domains: tartan2cv.com

What are cookies?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website may display advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

How can I control the cookie preferences?

Different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

Change your current Cookie Settings for this site.