Delivery

Delivery to the UK

1.  Standard Delivery is £1.50 or FREE for all orders over £20

We use Royal Mail’s Second Class service (non-tracked) and aim to pick, pack and dispatch orders within 2 working days of receipt.

2.  1-2 Day Delivery is £6.50

We use a range of courier services and Royal Mail First Class depending on location and weight.

If we receive your order before 12 midday Monday-Friday we will despatch it the same day and expect it to be delivered within 2 working days.

Orders placed after 12 midday on Thursday will be processed on Friday or Saturday and should be delivered on Monday or Tuesday. Orders placed after 12 midday on Friday, Saturday or Sunday will be processed on Monday or Tuesday and should be delivered on Tuesday or Wednesday.

Tracking codes (if applicable) will be supplied with your dispatch confirmation email.

If a signature is required by the courier and no one is home at the time of delivery, the courier will leave a calling card with details of how to collect your item or re-arrange delivery. Please note, we cannot guarantee a same day re-delivery if the courier was unable to deliver on their first attempt.

Delivery outside the UK

1. Europe

Standard delivery is £4.50.

We use Royal Mail’s International Standard service who aim to deliver within 3-5 working days.

Please allow up to 2 days following receipt of your order for us to pick, pack and dispatch it.

2. Rest of World

Standard delivery is £8.00

We use Royal Mail’s International Standard service who aim to deliver within 6-7 working days.

Please allow up to 2 days following receipt of your order for us to pick, pack and dispatch it.

Due to the Brexit transition and COVID-19 restrictions, we are experiencing some carrier delays when processing international and EU orders. You will receive an email confirming when your order has been dispatched, which will contain a tracking link if applicable.

International shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient’s country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates.

Please contact your local customs office if you need more information.

UK trade accounts

For all UK orders over £150.00 carriage is free. For any orders under this amount, delivery will be charged at £7.50 (excluding Vat).

Export trade accounts

We will contact you with a price for delivery.

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